FAQ

Our registration is a 3 step process. Please review the tab at the top of the page labeled "Register Here" All athletes including Trials will be required to go through the registration process. We appreciate your patience while filling out the forms.

Waivers are necessary for insurance coverage and to ensure the safety of all athletes. They provide us with emergency contact information, medical history, and consent for participation. Completing the waiver through the Parent Portal is mandatory before any athlete steps onto the floor.

Yes, all athletes must have a Parent Portal account with a completed waiver on file—even if attending a free trial class. This ensures we have proper information for safety, communication, and insurance purposes.

Athletes should bring a water bottle and wear fitted athletic clothing. Cheer shoes are highly recommended for safety and performance. Hair should be tied back, and all jewelry should be removed before class. please arrive early to ensure smooth introduction to these processes.

Athletes should wear comfortable, fitted athletic clothing that allows for full range of motion and ensures safety during stunting and tumbling. Baggy clothes, sweatshirts, or anything overly loose should be avoided, as they can get in the way or become a safety hazard. We recommend form-fitting tops and shorts or leggings that are appropriate and not revealing. Cheer shoes are also encouraged for proper support and performance.

Arcane Athletics, you have the option to either wear sneakers or go barefoot during tumbling sessions. However, we strongly recommend wearing sneakers if you plan on participating in stunting activities or team trainings for your safety and optimal performance.

Yes! If you don't see any openings for the specific class you want, don't worry! We have wait lists that are automatically generated. Simply click on the "Join Waitlist" button next to the class you're interested in, and you'll be added to the list. Our team will notify you as soon as a spot becomes available.

If your athlete misses a class, we offer Make-Up tokens that can be used within 45 days of the missed session. You will be granted up to 2 Make-Up tokens per month for missed classes. These tokens are automatically generated one hour after your athlete is marked absent. Tokens can be used to schedule a make-up session at a later date based on availability and can be done through the parent portal.

To ensure you’re always informed about sudden closures, cancellations, or rescheduling, please make sure your account has email notifications enabled. These notifications will be sent directly to you in the event of any changes to your athlete’s class schedule, so you’ll never miss important updates.

For the safety and focus of our athletes, we ask that parents observe from the designated viewing area, if available. To minimize distractions, please refrain from interrupting class time. Coaches are always available to answer questions once the class has ended. If you need assistance getting the coach's attention, please ask a receptionist for help.

We evaluate each athlete either during a solo session (10-15 minutes) or through a trial class. This evaluation process ensures that the class placement is safe and aligns with the athlete’s current skill level, preventing frustration in future classes. Based on the evaluation, we may provide additional recommendations, such as attending open gym sessions or doing home workouts, to help the athlete reach their desired class level.

Arcane Athletics is not responsible for financial disputes between separated families or individuals regarding payment responsibilities. It is the responsibility of the account holder to resolve any such matters. Our staff will not intervene in these issues, and it is important that all payment matters are settled within the account or an athlete will not participate.

Yes, there is a 4% processing fee for credit card payments, which helps cover our transaction costs. If you prefer to avoid this fee, cash payments can be made in place of a credit card, and the 4% fee will be removed.

We require a credit card on file to ensure smooth processing of payments, especially in cases of missed or late payments. We understand that drop-offs and carpools are a part of our community, and having a card on file helps our office staff process any charges efficiently. If an athlete is dropped off or sent to class via carpool, it indicates intentional participation, and the card on file will be charged for that day or month if necessary. This policy ensures that all accounts are current and helps us maintain a streamlined and organized process for everyone involved.

We prefer to accept payments through our parent portal and can pay with Visa, MasterCard, Discover, American Express, cash and checks. Please note that if a check is returned due to insufficient funds, there will be a $50 fee to cover the bounced check charge.

If payments are not collected or an account is not up to date, the athlete may not be able to participate in class until the account is rectified. We ask that carpooling families ensure athletes are sent with the appropriate payment, either from the athlete themselves or the carpool guardian. Alternatively, payments can be made online through the Parent Portal for convenience. This policy helps ensure that all accounts are properly managed and that athletes can continue enjoying their classes without disruption.

Yes! At Arcane Athletics, we offer a form of cash discount by avoiding the 4% credit card fees. The prices listed on our website are our cash prices and they already include sales tax. By paying with cash, you can enjoy our services at these lower rates, helping you fuel your cheerleading passion without any extra costs!

Absolutely! At Arcane Athletics, we are beyond excited to offer a 20% discount for each additional class you sign up for! This incredible deal helps athletes expand their skills and save money while taking their cheerleading experience to new heights. Discounts cannot be applied to more expensive classes.

Absolutely! Arcane Athletics is proud to support families who share a passion for cheerleading. We offer a 10% sibling discount on classes of equal or lesser value. This means you can fuel your family's cheerleading enthusiasm while enjoying some fantastic savings. Join us and let the whole family experience the excitement and skills development that our team provides!

Yes. At Arcane Athletics, we are proud to extend our appreciation to the brave men and women who serve our country by offering a 10% discount to all active fire responders, active military members and veterans. This discount serves as a small token of our gratitude for your service. Whether you are looking to join our team or enroll in one of our cheerleading classes, we invite you to become part of our dedicated community. Please provide a valid first responder/military ID or proof of veteran status to avail of the discount.

All-Star Cheerleading is a competitive team sport that combines gymnastics, dance, stunts, and teamwork. Teams train and compete at local, regional, and national events.

Prep and Elite teams differ in time commitment, cost, and competitive intensity. Prep teams practice fewer hours per week, compete locally, and offer a more budget-friendly and flexible option—ideal for beginners or multi-sport athletes. Elite teams train more frequently, and travel to larger competitions. Both provide a rewarding cheer experience, but Elite is designed for athletes seeking a more advanced and competitive environment.

Half-Year Elite is a high-level competitive All-Star program that offers the same caliber of training and competition as Full-Year Elite, but with a later season start (January). These teams follow a stricter evaluation process and typically require a higher travel commitment during a shorter time frame. This option is perfect for athletes who are committed to other activities or sports during the fall and winter, or for families looking to enjoy the Elite experience without the full-season commitment.

We offer Expo teams starting at age 3, which are non-competitive and focused on building foundational cheer skills in a fun and supportive environment. Competitive All-Star teams begin at age 5 and go up to 18 years old. Age eligibility for competitive teams is determined by birth year, following the official guidelines set by USASF (U.S. All Star Federation).

We welcome both beginners and experienced athletes. Our placement process evaluates current skills and growth potential. Beginners can start in Elite or Prep but most find Prep a more beginner friendly program. During evaluations, we may suggest switching programs to ensure the best fit. Whether new or experienced, there's a place for you at Arcane Athletics!

We host evaluations over a period of time, allowing athletes to showcase their current tumbling, stunting, and dance skills while giving our coaches a chance to get to know them better. Every athlete makes a team! Placements are intentionally conservative to ensure athletes can grow, build confidence, and safely progress toward higher levels. The evaluation process helps us place each athlete where they’ll thrive and contribute best to their team.

Yes, many athletes successfully participate in both school cheer and All-Star! While it does require good time management and communication, we support athletes who want to be involved in both programs. We understand that school cheer offers unique experiences like game day performances and school spirit, while All-Star provides a more competitive, skill-focused environment. If your athlete is involved in school cheer, we encourage open communication with our coaching staff so we can help manage scheduling conflicts and ensure your athlete stays safe, balanced, and successful in both settings.